Banking Crisis? No wonder!

Be sure and cancel your credit cards before you die.

This is  so easy to see happening, customer service being what it is today.

A lady died  in January 2008, and her bank  billed her in February and March for their annual service charges on her credit card adding late fees and interest on the monthly charge. The balance had been $0.00 when she died, but was now somewhere around $60.00. A family member placed a call to the bank.

Family Member: ‘I am calling to tell you she died back in January.’

Bank : ‘The account was never closed and the late fees and charges still apply.’

Family Member : ‘Maybe, you should turn it over to collections.’

Bank : ‘Since it is two months past the due date it already has been.’

Family Member : So, what will they do when they find out she is dead?’

Bank: ‘Either report her account to frauds division or report her to the credit bureau, maybe both!’

Family Member : ‘Do you think God will be mad at her?’

Bank: ‘Excuse me?’

Family Member : ‘Did you just get what I was telling you – the part about her being dead?’

Bank : ‘Sir, you’ll have to speak to my supervisor.’

Supervisor gets on the phone :

Family Member : ‘I’m calling to tell you, she died back in January with a $0 balance.’

Super: ‘The account was never closed and late fees and charges still apply.’

Family Member : ‘You mean you want to collect from her estate?’

CitibanSuper : (Stammer) ‘Are you her lawyer?’

Family Member : ‘No, I’m her great nephew.’ (Lawyer info was given)

Super: ‘Could you fax us a certificate of death?’

Family Member : ‘Sure.’ (Fax number was given ) After they get the fax :

Bank: ‘Our system just isn’t setup for death. I don’t know what more I can do to help.’

Family Member : ‘Well, if you figure it out, great! If not, you could just keep billing her. She won’t care.’

Bank: ‘Well, the late fees and charges will still apply.’ (What is wrong with these people?!?)

Family Member : ‘Would you like her new billing address?’

Bank : ‘That might help…’

Family Member : ‘Odessa Memorial Cemetery, Highway 129, Plot Number 69.’

Bank : ‘Sir, that’s a cemetery!’

Family Member : ‘And what do you do with dead people on your planet???’

Little wonder that the bank involved is seeking help from government!

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8 Responses to “Banking Crisis? No wonder!”

  1. Grannymar Says:

    I remember getting new credit cards for Jack and returned them asking if he could be used in the next world?

    Not sure if they sent them on, but I heard no more!

  2. rummuser Says:

    You have just made my day. Since I do not want my estate to go through this agonizing process, before I pop off, I shall ensure that I close the accounts of all my credit cards. I wonder if you or the bank could guide me as to how I can predict when I will pop off!

  3. magpie11 Says:

    G M

    Typical of a Bank….only communicate when it’s to their advantage.

    Rummuser
    Nothing is impossible but many things are highly improbable! I’ll see what can be done!

    I did hear a commentator remarking on the late Queen Mum’s £5million debts several years before she died: He said that she had the right idea…it’s a good idea to die in debt!…Why? I wonder.

  4. Grannymar Says:

    If you are going to leave debts on a credit card, make sure it is not a joint account!

  5. rummuser Says:

    Grannymar, as usual you have come up with a brilliant suggestion. Thank you.

  6. magpie11 Says:

    Only one joint account here..house keeping account!

  7. rummuser Says:

    You must read this very relevant news article. http://www.nytimes.com/2009/03/04/business/04dead.html?_r=1&th&emc=th

  8. Grannymar » D&Cs Says:

    […] Magpie wrote an interesting and amusing post on reasons for the banking crisis.  Among the comments Ramana left a link to a very thought provoking article from The New York Times about unpaid debts of the deceased.  It is well worth a read. […]

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